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Indonesia bans e-commerce transactions on social media

The government says the move is aimed at protecting offline merchants and marketplaces in Southeast Asia's biggest economy.

Reuters
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Printed TikTok logos are seen in this illustration taken Feb 15, 2022. TikTok says its app has 325 million Southeast Asian users that were active every month, and 125 million of them are in Indonesia. Photo: Reuters
Printed TikTok logos are seen in this illustration taken Feb 15, 2022. TikTok says its app has 325 million Southeast Asian users that were active every month, and 125 million of them are in Indonesia. Photo: Reuters

Indonesia has banned e-commerce transactions on social media platforms, the trade minister said on Wednesday, in a move intended to protect traditional retail and which will mostly impact short video platform TikTok and its shopping platform.

The government says the move is aimed at protecting offline merchants and marketplaces in Southeast Asia's biggest economy, adding that predatory pricing on social media platforms is threatening small and medium-sized enterprises.

Trade Minister Zulkifli Hasan told reporters the regulation, which takes effect immediately, is intended to ensure "fair and just" business competition, adding it was intended also to ensure data protection of users.

He warned of letting social media become an e-commerce platform, shop, and bank all at the same time.

The regulation also requires e-commerce platforms in Indonesia to set a minimum price of US$100 (RM470.65) for certain items that are directly purchased from abroad, according to the regulation document reviewed by Reuters, and that all products offered should meet local standards.

Zulfikli did not mention TikTok, although his deputy Jerry Sambuaga named TikTok's "live" features as an example of people selling goods on social media.

BMI, a unit of Fitch Solutions, said earlier on Wednesday that TikTok will be the only business affected by the transaction ban because its model relies on social e-commerce, although "it will not harm the digital marketplace industry's growth".

A TikTok Indonesia spokesman did not immediately respond to a request for comment on Wednesday. On Monday the spokesman said the government should consider "the livelihood of more than six million" local sellers active on TikTok Shop.

The company said its app had 325 million Southeast Asian users that were active every month, and 125 million of them were in Indonesia – on a par with its user figures for Europe and not too far behind the US, where it has 150 million.

Indonesia, with a population of more than 270 million, accounted for nearly US$52 billion worth of e-commerce transactions last year, according to data from consultancy Momentum Works. Of that, 5% took place on TikTok, principally through live-streaming, it said.

TikTok is owned by Chinese tech company ByteDance.