Minister denies siding with AirAsia in flight delay issue
Domestic Trade and Consumer Affairs Minister Alexander Nanta Linggi says he merely contacted AirAsia for further clarification of the problems experienced by travellers.
What rights do passengers have when their flights are cancelled?
Many are unaware about their rights as consumers.
AirAsia delays throw passenger plans into disarray
One family was forced to celebrate Hari Raya only on the second day, while two young girls scheduled for an afternoon flight took off at 1am instead, landing just hours before school began.
Aviation authority gets cracking amid flood of complaints over flight delays, no-shows
Mavcom says the airlines involved have been told to submit all relevant data regarding flight schedule disruptions from April 29 to May 9.
Airlines told to rectify all issues following passenger complaints
Transport Minister Wee Ka Siong says the authorities have reprimanded the parties involved and told them to ensure strict compliance with technical, economic, and safety regulations.
AirAsia told to respond to flight delay complaints
Alexander Nanta Linggi says the domestic trade and consumer affairs ministry has compiled consumer complaints and conducted a preliminary study on the matter.