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                                        <title>Refunds | MalaysiaNow</title>
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                                <title><![CDATA[ US fines British Airways US$1.1 million over delayed refunds ]]></title>
                                <link>https://www.malaysianow.com/out-there-now/2023/06/02/us-fines-british-airways-us1-1-million-over-delayed-refunds</link>
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                                <dc:creator><![CDATA[ Reuters ]]></dc:creator>
                                <pubDate>Fri, 02 Jun 2023 02:11:00 GMT</pubDate>
                                <description><![CDATA[ Since March 2020, USDOT received over 1,200 complaints alleging British Airways failed to provide timely refunds. ]]></description>
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                                <title><![CDATA[ Tony Fernandes forced to defend AirAsia himself ]]></title>
                                <link>https://www.malaysianow.com/news/2023/02/23/tony-fernandes-forced-to-defend-airasia-himself</link>
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                                <dc:creator><![CDATA[ Azzman Abdul Jamal ]]></dc:creator>
                                <pubDate>Thu, 23 Feb 2023 00:03:00 GMT</pubDate>
                                <description><![CDATA[ The airline boss is taken to task by passengers fed up with AirAsia's customer service and flight delays. ]]></description>
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                                <title><![CDATA[ US senator seeks 'full accounting' of Southwest Airlines meltdown refunds ]]></title>
                                <link>https://www.malaysianow.com/out-there-now/2023/02/17/us-senator-seeks-full-accounting-of-southwest-airlines-meltdown-refunds</link>
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                                <dc:creator><![CDATA[ Reuters ]]></dc:creator>
                                <pubDate>Fri, 17 Feb 2023 01:45:00 GMT</pubDate>
                                <description><![CDATA[ Maria Cantwell wants to know how many passengers got refunds, the total value and how many passengers proactively accepted a voucher or credit or rebooked on Southwest. ]]></description>
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                                <title><![CDATA[ Mavcom says powerless over flight routes outside of Malaysia ]]></title>
                                <link>https://www.malaysianow.com/news/2023/02/15/mavcom-says-powerless-over-flight-routes-outside-of-malaysia</link>
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                                <dc:creator><![CDATA[ Azzman Abdul Jamal ]]></dc:creator>
                                <pubDate>Wed, 15 Feb 2023 06:41:00 GMT</pubDate>
                                <description><![CDATA[ The Malaysian Aviation Commission says it is bound by the Malaysian Aviation Consumer Protection Code 2016 in responding to passenger complaints. ]]></description>
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                                <title><![CDATA[ 'Only AirAsia': International travellers vent fury over slow refunds ]]></title>
                                <link>https://www.malaysianow.com/news/2023/02/12/only-airasia-international-travellers-vent-fury-over-slow-refunds</link>
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                                <dc:creator><![CDATA[ Azzman Abdul Jamal ]]></dc:creator>
                                <pubDate>Sun, 12 Feb 2023 04:00:00 GMT</pubDate>
                                <description><![CDATA[ They say they experienced cancellations with other budget airlines as well but received their money back almost immediately. ]]></description>
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                                <title><![CDATA[ US airline pummelled by winter storm promises refunds amid 'certain' financial impact ]]></title>
                                <link>https://www.malaysianow.com/out-there-now/2022/12/30/us-airline-pummelled-by-winter-storm-promises-refunds-amid-certain-financial-impact</link>
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                                <dc:creator><![CDATA[ Reuters ]]></dc:creator>
                                <pubDate>Fri, 30 Dec 2022 01:10:00 GMT</pubDate>
                                <description><![CDATA[ The US government has called Southwest Airlines' meltdown a system failure and vows action. ]]></description>
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                                <title><![CDATA[ Flooded with complaints on airlines, Mavcom in push for fair refunds, passenger rights ]]></title>
                                <link>https://www.malaysianow.com/news/2022/10/20/flooded-with-complaints-on-airlines-mavcom-in-push-for-fair-refunds-passenger-rights</link>
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                                <dc:creator><![CDATA[ Azzman Abdul Jamal ]]></dc:creator>
                                <pubDate>Thu, 20 Oct 2022 10:03:00 GMT</pubDate>
                                <description><![CDATA[ The amendments to the Malaysian Aviation Consumer Protection Code are expected to be implemented in the first quarter of 2023. ]]></description>
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                                <title><![CDATA[ So many strings attached: AirAsia X passengers slam travel vouchers in lieu of cash ]]></title>
                                <link>https://www.malaysianow.com/news/2022/09/22/so-many-strings-attached-airasia-x-passengers-slam-travel-vouchers-in-lieu-of-cash</link>
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                                <dc:creator><![CDATA[ Azzman Abdul Jamal ]]></dc:creator>
                                <pubDate>Thu, 22 Sep 2022 00:03:00 GMT</pubDate>
                                <description><![CDATA[ They ask why the vouchers can only be used for certain payments, and for trips to a fixed list of destinations. ]]></description>
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                                <title><![CDATA[ Time for revamp at Mavcom ]]></title>
                                <link>https://www.malaysianow.com/opinion/2022/09/05/time-for-revamp-at-mavcom</link>
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                                <dc:creator><![CDATA[ Lee Tick Seng ]]></dc:creator>
                                <pubDate>Mon, 05 Sep 2022 01:51:00 GMT</pubDate>
                                <description><![CDATA[ The aviation authority should revamp its organisation and consumer protection code instead of making announcements that are full of hot air. ]]></description>
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                                <title><![CDATA[ Calls grow for protection of passenger rights as local airlines carry on with delays, cancellations ]]></title>
                                <link>https://www.malaysianow.com/news/2022/08/18/calls-for-protection-of-passenger-rights-as-local-airlines-carry-on-with-delays-cancellations</link>
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                                <dc:creator><![CDATA[ Azzman Abdul Jamal ]]></dc:creator>
                                <pubDate>Thu, 18 Aug 2022 00:00:00 GMT</pubDate>
                                <description><![CDATA[ With flight delays and cancellations a common feature in countries throughout the world, calls have arisen for changes such as the mandatory compensation of passengers. ]]></description>
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