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Fashion-forward but at what cost?

Do consumers let company values cramp their style?

Amanda Suriya
2 minute read
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Shoppers browse through the selection at a Uniqlo outlet in the Klang Valley.
Shoppers browse through the selection at a Uniqlo outlet in the Klang Valley.

Early this month, a popular clothing retail chain set up a corner in one of its stores in Kuala Lumpur stocked with clothes – donated by customers for the use of others.

Its target demographic: the homeless.

The story of Uniqlo Malaysia’s initiative quickly spread, drawing doubt and praise alike.

“A great effort…was skeptical initially when we donated it but seeing is believing. Way to go,” Facebook user Kumarappan Alagappan said.

Others were more pessimistic.

“Being a Malaysian, more likely undeserving people will take the clothes than the homeless,” Afnan Amirruddin said.

“If it doesn’t give me the instant gratification, then I’m out.”

If consumers are willing to make purchases as part of a do-good campaign, the fact still remains that they are buying.

Marketing executive Michaela Siew would shop at such brands, especially if they allow her to contribute a percentage of what she spends to charity.

But, she adds, “as long as it is within my budget”.

Ultimately, price and preference will still win out.

‘Not hard to produce an ethical product’

For Bella Rahim, though, altruism is her guiding star.

“When I buy something, I must always know what the company values are,” she told MalaysiaNow.

“For example, I stopped buying from this Canadian cosmetics brand because I know they test on animals. I have stopped buying from a lot of brands because their values do not coincide with mine.

“I don’t think it’s that hard to produce an ethical product.”

But no matter how well-intentioned such campaigns are, there is always room for abuse, as noted by Facebook user Afnan regarding the Uniqlo initiative.

Elias agreed, saying he lauds genuine acts of charity. “But I am concerned about their implementation,” he added.

“A free-for-all like this tends to bring out the worst in people, and knowing the level of moral hazard among Malaysians, especially, how do we know that the free clothes are going to rightfully deserving recipients?”